Privacy Policy

Effective Date: August 7, 2025

Last Updated: August 7, 2025

About This Policy

European Swallow AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at europeanswallowai.com (the "Site") or interact with our services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

Contact Information

Privacy Officer

European Swallow AI Team

Location

British Columbia, Canada

If you have any questions about this Privacy Policy or our privacy practices, please contact us using the email above.

What Personal Information We Collect

Information You Provide Directly

  • Email addresses when you sign up for our beta waitlist or early access notifications
  • Contact information when you reach out to us via email
  • Form responses including any additional information you provide in our contact forms

Information Collected Automatically

  • Technical information including your IP address, browser type, device information, and operating system
  • Usage data such as pages visited, time spent on our site, referral sources, and site navigation patterns
  • Analytics data collected through Google Analytics to understand how visitors interact with our site

Cookies and Tracking Technologies

We use cookies and similar tracking technologies including:

  • Analytics cookies via Google Analytics to measure site performance and user behavior
  • Essential cookies necessary for site functionality
  • Social media cookies when you interact with our Twitter sharing features

How We Use Your Personal Information

Primary Purposes

  • Beta Access Management: To notify you about beta availability and early access opportunities for our AI orchestration platform
  • Customer Communication: To respond to your inquiries and provide customer support
  • Service Delivery: To provide you with access to our AI services when available

Secondary Purposes

  • Website Analytics: To understand how visitors use our site and improve user experience
  • Marketing Communications: To send you updates about our platform, new features, and relevant industry information (with your consent)
  • Security: To protect our site and services from fraud, abuse, and security threats

Legal Basis for Processing

We process your personal information based on:

Consent

When you voluntarily provide your email address for beta access

Legitimate Interests

For website analytics, security, and improving our services

Contractual Necessity

To provide services you've requested

How We Share Your Personal Information

Third-Party Service Providers

We share personal information with trusted third-party service providers who assist us in operating our website and services:

Formspree

Processes form submissions and email collection

Google Analytics

Analyzes website usage and performance

Email Service Providers

For sending notifications and updates (when you've consented)

Legal Requirements

We may disclose personal information when required by law, regulation, or legal process, or to protect the rights, property, or safety of European Swallow AI, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

Email addresses: Retained until you unsubscribe or request deletion, or until our beta program concludes
Analytics data: Retained according to Google Analytics data retention settings (typically 14-26 months)
Contact inquiries: Retained for 3 years for customer service purposes

Your Privacy Rights

Under PIPEDA and PIPA, you have the following rights:

Access and Correction

  • • Request access to the personal information we hold about you
  • • Request correction of any inaccurate or incomplete information
  • • Receive a response within 30 days at little or no cost

Withdrawal of Consent

  • • Unsubscribe from email communications at any time
  • • Opt out of non-essential cookies through your browser settings
  • • Contact us to withdraw consent for other data processing activities

Complaint Process

  • • Submit privacy complaints to our Privacy Officer
  • • File complaints with the Office of the Privacy Commissioner of Canada if unsatisfied with our response

International Data Transfers

Your personal information may be stored and processed in Canada, the United States, or other countries where our service providers operate. When we transfer personal information outside Canada, we ensure appropriate safeguards are in place to protect your data in accordance with Canadian privacy laws.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction, including:

Secure data transmission using encryption
Access controls and authentication measures
Regular security assessments and updates
Staff training on privacy and security practices

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a new effective date. For material changes, we may provide additional notice such as email notification to users who have provided their email addresses.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms like Twitter. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Cookies and Opt-Out Information

Managing Cookies

You can control cookies through your browser settings:

Chrome

Settings > Privacy and Security > Cookies and other site data

Firefox

Settings > Privacy & Security > Cookies and Site Data

Safari

Preferences > Privacy > Manage Website Data

Google Analytics Opt-Out

You can opt out of Google Analytics tracking by:

Contact Us About Privacy

For any privacy-related questions, concerns, or requests:

Email: contact@europeanswallowai.com

Subject Line: Privacy Inquiry - [Your Request Type]

Response Time: We will respond to your inquiry within 30 days

You may also contact the Office of the Privacy Commissioner of Canada:

Website

priv.gc.ca

Phone

1-800-282-1376

This Privacy Policy was last updated on August 7, 2025. By using our website, you acknowledge that you have read and understood this Privacy Policy.